Privacy Policy

Who we are

Sellaya Digital (“Sellaya”, “we”, “us”) provides lead-generation websites, business automation, AI call agents and performance marketing. This policy explains what personal information we collect through sellaya.com, why, and the choices you have.

Information we collect

• Details you give us: when you submit our contact form we collect your name, email address, service of interest and, if you choose to provide them, your phone number, company and message.
• Booking details: if you book a strategy call, Calendly collects your name, email and chosen time under its own privacy policy and shares them with us.
• Chat details: if you message us on WhatsApp, we see your phone number, name and message content, and WhatsApp handles that data under its own terms.
• Usage data: we use Google Analytics to record how the site is used, such as pages viewed, approximate location, device and browser type, and actions like form submissions, calendar opens and WhatsApp clicks.
• Advertising data: if we run advertising campaigns, we may use Meta Pixel and Google Ads conversion tags that record visits and conversions so we can measure and improve campaigns.

How we use it

• To respond to your enquiry, schedule and hold strategy calls, and provide quotes or services you request.
• To operate, secure and improve the website and our marketing.
• To measure which pages and campaigns lead to enquiries.
• To send follow-up messages related to your enquiry. We send marketing emails only where you have given consent or where the law otherwise permits, and every such email includes an unsubscribe option.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the business, under their own privacy commitments:

• Vercel (website hosting).
• Titan (business email used to receive and send enquiry emails).
• Calendly (booking).
• Google (Analytics and, if enabled, Ads) and Meta (Pixel, if enabled).
• Any professional adviser or authority where we are required by law.

Where information is processed

Our providers may process information in countries other than Canada, including the United States. Those countries may have different data-protection rules, and information there may be accessible to local authorities under their laws.

Cookies and similar technologies

Google Analytics and, if enabled, advertising tags use cookies and similar identifiers. You can block or delete cookies in your browser settings, and you can use the Google Analytics opt-out browser add-on. Blocking cookies does not stop you from using the site.

How long we keep it

We keep enquiry and booking details for as long as needed to respond to you and manage any resulting relationship, and then delete or anonymize them when they are no longer needed. We may keep records longer where the law requires it.

Your choices and rights

You can ask to access the personal information we hold about you, correct it, or delete it, and you can withdraw consent to marketing at any time. Email info@sellaya.com and we will respond within a reasonable time. Depending on where you live, you may also have the right to complain to your local privacy regulator, such as the Office of the Privacy Commissioner of Canada.

Security

We use reasonable technical and organizational safeguards, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our website and services are intended for businesses and are not directed at children.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed, and material changes will be posted on this page.